Wednesday, March 25, 2015

HRD and HRM - What's the Difference?

HRD and HRM - is there a difference and if so, what is it? There are two distinct areas of focus within a Human Resources organization. One side deals with the development of of humans while the other manages all of the logistics of the humans working in your organization and how they contribute to the bottom line.

Most of my experience is on the HRM side but as I mentioned in my introduction I've also dabbled on the HRD side. HRM tends to appeal to those right brained folks such as myself. It's generally more creative in nature, especially in the training function. HRD on the other hand is more appealing to left brained individuals - those that like to deal with numbers, procedures and processes that don't deviate much from the norm. Of course this is just my observations based on my experience.

Human Resources Development

According to BusinessDictionary.com, Human Resources Development is "the part of Human Resource management that deals with training and development of employees."  Some in the industry call this the "soft" side of HR.  Personally, I think this is the 'fun' side of HR. Unfortunately, many organizations consider most if not all functions of HRD as unnecessary or "fluff." Oftentimes these functions are the first to go during budget cuts.  It's interesting to note however that most employees see these functions as very important when considering applying for a job or staying with their current company. But, that's a topic for another post.

Below are the high level basic functions that fall under HRD:

Priscilla R. Lish Consulting Services ©2015

Human Resources Management

BusinessDictionary.com defines Human Resources Management as "the process of hiring and developing employees so that they become more valuable to the organization."  This part of HR deals with managing the logistics of finding employees, hiring them and making sure they add value to the organization. Below are the basic functions that fall under HRM:

Priscilla R. Lish Consulting Services ©2015
The definitions sound very similar but the best way to tell the difference between the Ying and Yang of HR is that one is focused on the development of the individual while the other is focused on the group of employees and how they add value to the organization. In the old days, this part of HR was known as "Personnel".

Other Functions of Human Resources

There are several other functions that typically fall under the HR organization that don't necessarily fit tightly into HRD or HRM models. These include:

  • Organizational Development
  • Employee Engagement
  • Change Management
  • Employee Communication
  • Compliance & Legal Requirements
  • Workforce Planning
  • Payroll
  • Metrics and Reports
  • Safety
  • Recognition
In my experience some of these functions have been known to reside in other departments such as Finance, Marketing, Strategic Initiatives and others. In my opinion anything and everything that has to do with an employee should fall within the HR organizational strategy. This is the best way to mitigate misunderstandings, inconsistencies in administering policy and redundancies that often create frustration in employees.

There are several great sites that offer detailed information on the various functions of Human Resources including:

The Society for Human Resource Management (SHRM) - Some information requires membership, but there is quite a bit of free information available on the site.

A must to insure your company is operating fair, square and legal as it relates to employment laws.

Over the next few months I will post more detailed information on each of the functions. Until then .... let me know what you think.




Saturday, March 21, 2015

What I Know About Human Resources

After 30 years of working with people, otherwise known as human resources, I have come to the conclusion that there are no fast and proven processes, methodologies or fixes that work every single time they're applied to a human interaction.  Humans are complex and unpredictable. What works one day doesn't work the next. Engaging an employee is dynamic; constantly evolving. In my experience, to successfully hire, lead, motivate, develop, discipline, interact and communicate with human resources comes down to one thing and one thing only - relationships. Yes, the "R" word - insert dramatic music here!

fpx032110-06 from Flickr via Wylio


Building a relationship of trust and mutual respect is essential if you're going to be successful at managing human resources. This applies at all levels - up, down, sideways and diagonally. Regardless of what your position is within an organization, what industry you work in or what your title says on your business card -- one thing is certain; you have to deal with humans at some point. They may be employees, peers, vendors, customers, the boss, the person that makes your coffee on your way to the office.  It doesn't matter. You must deal with humans - like it or not!

There is no way out of the dilemma of having to deal with humans, but there are several practices that over time can help you be more successful with each human interaction in your life. The exception is toddlers and teenagers. Something odd happens to humans during this part of their life cycles that makes it impossible to develop a successful relationship that is consistent. With these humans, it's truly trial and error every day along with patience and red wine. Lots and lots of red wine!

So what is HR 101 - The Basics about? It's a blog about my experiences as a Human Resources practitioner. I've worked in operations, IT and pretty much every aspect of Human Resources Development while delving into a few areas of Human Resources Management. I've managed operations of various sizes, worked in Corporate America (and survived), read countless of books on leadership, attended more conventions than I care to remember, participated in start-ups and shut-downs (these I don't recommend), and have interacted with hundreds of thousands of humans during my half century on this earth.  If you really want to know all of the boring details, you can check out my profile on LinkedIn.

I hope to share my knowledge through this blog using real life examples based on my personal experiences - the good, the bad, and the ugly!  I plan to touch on the basic aspects of successful human interaction including:

  • Communication
  • Conflict Management
  • Leadership Skills
  • Human Resources Development
  • Human Resources Management
  • Change Management
  • Organizational Development

I would love to hear your comments, experiences and/or suggestions on what you are most interested in learning about.  Or, if you think I'm full of hot air -- feel free to let me know as well.  I can take it!